Cognitive Integration of Delays: Anticipated System Delays Slow Down User Actions

URN to cite this document:: urn:nbn:de:bvb:355-epub-770143
DOI to cite this document:: 10.5283/epub.77014

Bogon, Johanna

; Hößl, Sabrina ; Wolff, Christian

; Henze, Niels

; Halbhuber, David

License: Creative Commons Attribution 4.0
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Date of publication of this fulltext: 02 Jul 2025 09:13

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Abstract

There are inevitably delays between user actions and system responses, which can increase task completion times. However, it remains unclear whether this is solely due to waiting times and compensation strategies, or whether users further slow down their actions because these delays become integrated into their cognitive action structures, as suggested by cognitive psychological theories. To ...