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Publications by Klier, Julia

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Number of items: 12.

Article

Däs, Miriam, Klier, Julia, Klier, Mathias, Lindner, Georg and Thiel, Lea (2017) Customer lifetime network value: customer valuation in the context of network effects. Electronic Markets 27 (4), pp. 307-328.

Klier, Julia, Klier, Mathias and Muschter, Sebastian (2017) How to manage IS requirements in complex public sector structures: toward an action design research approach. Requirements Engineering 22 (4), pp. 419-432. Fulltext not available.

Klier, Julia, Klier, Mathias and Wigand, Rolf T. (2014) The Connectedness, Pervasiveness and Ubiquity of Online Social Networks (Editorial of the Special Issue on Online Social Networks). Computer Networks 75, Part B, pp. 473-476. Fulltext not available.

Berger, Katharina, Klier, Julia, Klier, Mathias and Probst, Florian (2014) A Review of Information Systems Research on Online Social Networks. Communications of the Association for Information Systems 35 (1), pp. 145-172. Fulltext not available.

Conference or workshop item

Baethge, Catherine, Klier, Julia, Klier, Mathias and Lindner, Georg (2017) Customers’ Influence Makes or Breaks Your Brand’s Success Story – Quantifying Positive and Negative Social Influence in Online Customer Networks. In: International Conference on Information Systems (ICIS), December 10-13, 2017, Seoul, South Korea.

Felgenhauer, Annette, Klier, Julia, Klier, Mathias and Lindner, Georg (2017) The Impact of Social Engagement on Customer Profitability - Insights from a Direct Banking Institution’s Online Customer Network. In: European Conference on Information Systems (ECIS), June 5-10, 2017, Guimarães, Portugal.

Klier, Julia, Klier, Mathias and Lindner, Georg (2016) Social Engagement and Customer Profitability in Online Customer Networks. In: European Conference on Information Systems (ECIS), June 12-15, 2016, Istanbul, Turkey.

Klier, Julia, Klier, Mathias, Rebhan, Volker and Thiel, Lea (2015) Can Social Media Help to Alleviate Skilled Worker Shortage? First Insights from the German Federal Employment Agency. In: 12. Internationale Tagung Wirtschaftsinformatik, Osnabrück. Fulltext not available.

Klier, Julia, Klier, Mathias, Müller, Anna-Luisa and Rauch, Christian (2015) Customers Can Do Better! A Case Study of Self-Service Technologies at the German Federal Employment Agency. In: 12. Internationale Tagung Wirtschaftsinformatik, Osnabrück. Fulltext not available.

Cetto, Alexandra, Klier, Julia and Klier, Mathias (2015) Why should I do it myself`? Hedonic and utilitarian motivations of customers' intention to use self-service technologies. In: 23rd European Conference on Information Systems (ECIS 2015), Münster, Germany.

Klier, Julia, Klier, Mathias, Thiel, Lea and Probst, Florian (2014) Customer Lifetime Network Value. In: Proceedings of the 35th International Conference on Information Systems (ICIS), 2014, Auckland, New Zealand, Dec 14 - 17, 2014, Auckland. Fulltext not available.

Berger, Katharina, Klier, Julia, Klier, Mathias and Richter, Alexander (2014) Who is Key? - Value Adding Users in Enterprise Social Networks. In: 22nd European Conference on Information Systems (ECIS), 2014, Tel Aviv, Israel. Fulltext not available.

This list was generated on Mon Nov 18 02:34:15 2019 CET.
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