Entries of Leist, Susanne on the publication server

Wörner, Janik, Konadl, Daniel , Leist, Susanne and Schmid, Isabel (2023) MANTRA: A Topic Modeling-Based Tool to Support Automated Trend Analysis on Unstructured Social Media Data. In: 44. International Conference on Information Systems (ICIS), 10.12.2023 bis 13.12.2023, Hyderabad, Indien. Fulltext restricted.

Konadl, Daniel, Wörner, Janik, Luttner, Lucas and Leist, Susanne (2023) ARTIFICIAL INTELLIGENCE IN AUGMENTATIVE AND ALTERNATIVE COMMUNICATION SYSTEMS – A LITERATURE-BASED ASSESSMENT AND IMPLICATIONS OF DIFFERENT CONVERSATION PHASES AND CONTEXTS. In: European Conference on Information Systems (ECIS), 12.06.2023 bis 16.06.2023, Kristiansand, Norwegen.

Schmid, Isabel , Wörner, Janik and Leist, Susanne (2022) Automated identification of different lead users regarding the innovation process. Electronic Markets 32, pp. 945-970.

Ramming, Lukas , Konadl, Daniel and Leist, Susanne (2022) Chatbot Design Features to Increase Productivity. In: International Conference on Design Science Research in Information Systems and Technology (DESRIST), 01.06. - 03.06.2022, University of South Florida.

Wörner, Janik, Konadl, Daniel, Schmid, Isabel and Leist, Susanne (2022) Supporting Product Development by a Trend Analysis Tool applying Aspect-Based Sentiment Detection. In: International Conference on Design Science Research in Information Systems and Technology (DESRIST), 01.06. - 03.06.2022, University of South Florida. (Submitted)

Schmid, Isabel, Wehner, Benjamin and Leist, Susanne (2022) Identifying Value-adding Users in Enterprise Social Networks. In: Proceedings of the 55th Hawaii International Conference on System Sciences | 2022, 2022, Hawaii. (Submitted)

Schwaiger, Josef Michael, Hammerl, Timo, Johannsen, Florian and Leist, Susanne (2021) UR: SMART--A tool for analyzing social media content. Information Systems and e-Business Management 19 (4), pp. 1275-1320.

Klauer, Alexander, Johannsen, Florian and Leist, Susanne (2021) “BeMyVoice”--An iPad-Based Helper for Speech Impaired Persons. In: Kruse, Leona Chandra and Seidel, Stefan and Hausvik, Geir Inge, (eds.) The Next Wave of Sociotechnical Design. DESRIST 2021. Lecture Notes in Computer Science, 12807. Springer Publ. Int., Cham, Switzerland, pp. 40-51. ISBN 978-3-030-82405-1 (online), 978-3-030-82404-4 (print). Fulltext not available.

Wörner, Janik, Konadl, Daniel, Schmid, Isabel and Leist, Susanne (2021) COMPARISON OF TOPIC MODELLING TECHNIQUES IN MARKETING - RESULTS FROM AN ANALYSIS OF DISTINCTIVE USE CASES. In: 29th European Conference on Information Systems (ECIS2021), 14.06.2021 - 16.06.2021, Virtuell.

Johannsen, Florian and Leist, Susanne (2021) Six Sigma for Smart production Services-towards a Modeling Tool-based Approach. In: ECIS, 2021, Marrakesh, Morocco.

Konadl, Daniel, Wörner, Janik and Leist, Susanne (2021) Identifying Sentiment Influences Provoked by Context Factors – Results from a Data Analytics Procedure Performed on Tweets. In: Proceedings of the 54th Hawaii International Conference on System Sciences (HICSS 2021). University of Hawai'i at Manoa, Honolulu, HI, pp. 2511-2520. ISBN 978-0-9981331-4-0.

Hammerl, Timo, Schwaiger, Josef Michael and Leist, Susanne (2019) Measuring the Success of Social Media: Matching Identified Success Factors to Social Media KPIs. In: Proceedings of the 52nd Annual Hawaii International Conference on System Sciences : January 8-11, 2019, Maui, Hawaii. ScholarSpace, Honolulu, pp. 2427-2436. ISBN 978-0-9981331-2-6.

Johannsen, Florian, Leist, Susanne, Konadl, Daniel and Basche, Michael (2018) Comparison of Commercial Chatbot solutions for Supporting Customer Interaction. In: 26th European Conference on Information Systems (ECIS2018), 23. - 28.06.2018, Portsmouth, United Kingdom. Fulltext restricted.

Schwaiger, Josef Michael, Lang, Markus, Johannsen, Florian and Leist, Susanne (2017) "What does the customer want to tell us?" - An automated classification approach for social media posts at SMEs. In: 25th European Conference on Informations Systems (ECIS), June 5-10, 2017, Guimaraes/Portugal.

Wehner, Benjamin, Ritter, Christian and Leist, Susanne (2017) Enterprise social networks: A literature review and research agenda. Computer Networks 114, pp. 125-142. Fulltext not available.

Wehner, Benjamin, Falk, Thomas, Leist, Susanne and Ritter, Christian (2017) Measuring National Culture by Analyzing Business Processes: A Case Study in Germany and India. In: Proceedings der 13. internationalen Tagung Wirtschaftsinformatik (WI 2017), 12.-15. Feb. 2017, St. Gallen. Fulltext not available.

Wehner, Benjamin, Falk, Thomas and Leist, Susanne (2017) What benefits do they bring? A case study analysis on Enterprise Social Networks. In: European Conference on Information Systems (ECIS), June 5-10, 2017, Guimaraes, Portugal. Fulltext not available.

Braunnagel, Daniel, Falk, Thomas, Wehner, Benjamin and Leist, Susanne (2016) BPM Adoption in Small and Medium-sized Companies in Bavaria. In: European Conference on Information Systems (ECIS), June 12-15, 2016, Istanbul, Turkey.

Braunnagel, Daniel and Leist, Susanne (2016) Applying Evaluations While Building the Artifact - Experiences from the Development of Process Model Complexity Metrics. In: 49th Hawaii International Conference on System Sciences (HICSS), 5. - 8. Jan. 2016, Koloa, HI, USA.

Johannsen, Florian , Schwaiger, Josef Michael, Lang, Markus and Leist, Susanne (2016) UR SMART: Social Media Analysis Research Toolkit. In: International Conference on Information Systems (ICIS 2016), Dublin.

Braunnagel, Daniel, Johannsen, Florian and Leist, Susanne (2015) Analysing the Contribution of Coupling Metrics for the Development and Management of Process Architectures. In: European Conference on Information Systems (ECIS), May 26-29, 2015, Münster, Germany. Fulltext not available.

Lang, Markus, Wehner, Benjamin, Falk, Thomas, Griesberger, Philipp and Leist, Susanne (2015) Evaluating Business Process Improvement Patterns by Simulation. In: European Conference on Information Systems (ECIS), May 26-29, 2015, Münster, Germany.

Braunnagel, Daniel, Johannsen, Florian and Leist, Susanne (2015) Analysing the Contribution of Coupling Metrics for the Development and Management of Process Architectures. In: European Conference on Information Systems (ECIS), May 26-29, 2015, Münster, Germany.

Ritter, Christian, Leist, Susanne and Blasini, Josef (2015) Using Functional Requirements to Evaluate Process
Performance Management Tools. In: 17th IEEE Conference on Business Informatics, 13.-16.07.2015, Lissabon. Fulltext not available.

Braunnagel, Daniel, Johannsen, Florian and Leist, Susanne (2014) Coupling and process modeling - An analysis at hand of the eEPC. In: Modellierung 2014, 19. bis 21. März 2014, Wien.

Falk, Thomas and Leist, Susanne (2014) Effects of Mobile Solutions for Improving Business Processes. In: European Conference on Information Systems (ECIS) 2014, June 9-11, 2014, Tel Aviv. Fulltext not available.

Johannsen, Florian, Leist, Susanne and Zellner, Gregor (2014) Implementing Six Sigma for Improving Business Processes at an Automotive Bank. In: vom Brocke, Jan and Rosemann, Michael, (eds.) Handbook on Business Process Management 1. Springer, Berlin, pp. 393-416. ISBN 978-3-642-45099-0 (print), 978-3-642-45100-3 (online). Fulltext not available.

Johannsen, Florian, Leist, Susanne and Braunnagel, Daniel (2014) Testing the Impact of Wand and Weber's Decomposition Model on Process Model Understandability. In: 35th International Conference on Information Systems (ICIS 2014), Auckland, New Zealand, Dec 14 - 17, 2014, Auckland. Fulltext not available.

Johannsen, Florian, Leist, Susanne and Tausch, Reinhold (2014) Wand and Webers's good decomposition conditions for BPMN: An interpretation and differences to Event-Driven Process Chains. Business Process Management Journal 20 (5), pp. 693-729. Fulltext not available.

Falk, Thomas, Griesberger, Philipp, Johannsen, Florian and Leist, Susanne (2013) Patterns for Business Process Improvement: A First Approach. In: 21st European Conference on Information Systems (ECIS), June 5-8, 2013, Utrecht. Fulltext not available.

Leist, Susanne, Griesberger, Philipp and Johannsen, Florian (2013) A Systematic Approach for the Improvement of Business Processes based on Techniques and Patterns. In: Becker, Jörg and Matzner, Martin, (eds.) Promoting Business Process Management Excellence in Russia : proceedings and report of the PropelleR 2012 Workshop held in Moscow, April 24 to 26, 2012. Working papers / ERCIS - European Research Center for Information Systems, 15. Westf. Wilhelms-Univ. Münster, ERCIS, Münster, pp. 57-66. Fulltext not available.

Falk, Thomas, Griesberger, Philipp and Leist, Susanne (2013) Patterns as an Artefact for Business Process Improvement - Insights from a Case Study. In: Design Science at the Intersection of Physical and Virtual Design : 8th Internat. Conference DESRIST 2013,, June 11-12, 2013, Helsinki, Finland. Fulltext not available.

Blasini, Josef and Leist, Susanne (2013) Success Factors in Process Performance Management for Services - Insights from a Multiple-Case Study. In: 46th Hawaii International Conference on System Sciences, January 7-10, 2013, Wailea, HI, United States. Fulltext not available.

Blasini, Josef and Leist, Susanne (2013) Success factors in process performance management. Business Process Management Journal 19 (3), pp. 477-495. Fulltext not available.

Ritter, Christian, Nöhreiter, Bernhard and Leist, Susanne (2012) Evaluation aktueller Softwarelösungen für das Process Performance Management. ibi research an der Universität Regensburg GmbH, Regensburg. ISBN 978-3-940416-49-0. Fulltext not available.

Johannsen, Florian and Leist, Susanne (2012) Reflecting modeling languages regarding Wand and Weber's Decomposition Model. In: Fachtagung "Modellierung 2012", 2012, Bamberg. Fulltext not available.

Blasini, Josef and Leist, Susanne (2012) Ein Process Performance Management System in der Energiewirtschaft - Entwicklung für einen Shared Service Provider am Beispiel des Lieferantenprozesses. In: Multikonferenz Wirtschaftsinformatik 2012, Braunschweig. Fulltext not available.

Johannsen, Florian and Leist, Susanne (2012) Das Dekompositionsmodell nach Wand und Weber im Kontext der Prozessmodellierung. Wirtschaftsinformatik 54 (5), pp. 263-280. Fulltext not available.

Griesberger, Philipp, Leist, Susanne and Zellner, Gregor (2011) Analysis of techniques for business process improvement. Proceedings of the 19th European Conference on Information Systems (ECIS 2011). Fulltext not available.

Leist, Susanne and Rosemann, Michael (2011) Research Process Management. In: Australiasian Conference on Information Systems ACIS 2011 - "Identifying the Information Systems Discipline", 30th November - 2nd December 2011, Sydney. Fulltext not available.

Heinrich, Bernd, Leist, Susanne and Zellner, Gregor (2011) Service Integrators in business networks—the importance of relationship values. Electronic Markets 21 (4), pp. 215-235.

Blasini, Josef, Leist, Susanne and Ritter, Christian (2011) Successful application of PPM - an analysis of the German-speaking banking industry. In: Proceedings of the 19th European Conference on Information Systems (ECIS 2011), Helsinki. Fulltext not available.

Johannsen, Florian, Leist, Susanne and Zellner, Gregor (2010) Selecting Critical Processes for a Six Sigma Project - Experiences from an Automotive Bank. In: 18th European Conference on Information Systems (ECIS 2010), Pretoria, RSA. Fulltext not available.

Leist, Susanne and Lichtenegger, Wolfgang (2010) Integration automatisch generierter und manuell konstruierter Prozessmodelle. In: Modellierung 2010, Klagenfurt, 24. bis 26.03.2010, Klagenfurt. Fulltext not available.

Leist, Susanne, Johannsen, Florian and Zellner, Gregor (2010) Implementing Six Sigma for Improving Business Processes at an Automotive Bank. In: Brocke, Jan vom and Rosemann, Michael, (eds.) Handbook on Business Process Management 1: Introduction, Methods and Information Systems. International Handbook on Information Systems. International handbooks on information systems. Springer, Berlin, pp. 361-382. ISBN 978-3-642-00415-5. Fulltext not available.

Leist, Susanne and Lichtenegger, Wolfgang (2010) Integration von automatisch generierten und manuell konstruierten Prozessmodellen als Grundlage für den Aufbau einer Prozessarchitektur. In: Multikonferenz Wirtschaftsinformatik 2010 Kurzfassungen der Beiträge, 23. bis 25.02.2010, Göttingen. Fulltext not available.

Leist, Susanne, Ritter, Christian, Blasini, Josef and Herbst, Sebastian (2010) Process Performance Management bei Banken: Expertenbefragung zu Status quo, Trends und zukünftigen Anforderungen. ibi research an der Universität Regensburg GmbH. ISBN 978-3-940416-22-3. Fulltext not available.

Johannsen, Florian, Leist, Susanne and Zellner, Gregor (2010) Six Sigma as a Business Process Management Method in Services: Analysis of the Key Application Problems. Information Systems and E-Business Management 8 (4). Fulltext not available.

Heinrich, Bernd, Henneberger, Matthias, Leist, Susanne and Zellner, Gregor (2009) The process map as an instrument to standardize processes: design and application at a financial service provider. Information Systems and e-Business Management 7 (1), pp. 81-102.

Johannsen, Florian and Leist, Susanne (2009) A Six Sigma Approach for Integrated Solutions. Managing Service Quality 19 (5), pp. 558-580. Fulltext not available.

Heinrich, Bernd, Zellner, Gregor and Leist, Susanne (2009) CRM Actions and Processes - Goal-oriented Design based on Relationship Values. In: 9. Internationale Tagung Wirtschaftsinformatik, 2009, Wien, Österreich.

Johannsen, Florian and Leist, Susanne (2009) Evaluation ausgewählter Qualitätstechniken in Six-Sigma-Projekten. In: Moormann, Jürgen and Heckl, Diana and Lamberti, Hermann-Josef, (eds.) Six Sigma in der Finanzbranche. 3. Aufl. Frankfurt School Verlag, Frankfurt/Main, pp. 361-379. ISBN 978-3-937519-13-5. Fulltext not available.

Leist, Susanne and Zellner, Gregor (2008) Situational Architecture Engineering (SAE) - Improving Strategic Change Through Architecture. In: International Conference on Information Systems, ICIS 2008, 14. bis 17. Dezember 2008, Paris. Fulltext not available.

Johannsen, Florian, Leist, Susanne and Faour, Susanne (2008) Entwicklung eines Vorgehens zur Selektion von Qualitätstechniken und -werkzeugen bei der Six Sigma Einführung am Beispiel einer Automobilbank. In: Multikonferenz Wirtschaftsinformatik 2008, 26.02.2008 - 28.02.2008, München. Fulltext not available.

Johannsen, Florian, Leist, Susanne and Faour, Susanne (2008) Selektion von Qualitätstechniken und -werkzeugen bei der Six Sigma Einführung - am Beispiel einer Automobilbank. BIT - Banking and Information Technology 9 (1 ( =), pp. 17-29. Fulltext not available.

Blasini, Josef and Leist, Susanne (2007) Practical Use of Method Engineering. In: Working Conference on Situational Method Engineering, 2007. Fulltext not available.

Johannsen, Florian, Leist, Susanne and Faour, Susanne (2007) Prototypische Implementierung von Six Sigma bei einem automobilgebundenen Finanzdienstleister. In: 1. ProcessLab Konferenz: Messung und Steuerung von Prozessen in Banken, 14.06.2007, Frankfurt School of Finance & Management. Fulltext not available.

Johannsen, Florian, Leist, Susanne and Zellner, Gregor (2007) Information losses within the collaborative integration of different process models - BPML as an XML-based interchange format for BPMN business process models. In: 40th Annual Hawaii International Conference on System Sciences (HICCS'07), 04.01.2007 - 06.01.2007, Hawaii, USA. Fulltext not available.

Leist, Susanne and Zellner, Gregor (2006) Architektur-Frameworks im Vergleich. WISU 35 (5), pp. 681-687. Fulltext not available.

Leist, Susanne and Zellner, Gregor (2006) Strukturierte Beschreibung und Entwicklung von Unternehmensarchitekturen. WISU: Das Wirtschaftsstudium 35 (3), pp. 352-356. Fulltext not available.

Leist, Susanne and Zellner, Gregor (2006) Evaluation of Current Architecture Frameworks. In: Haddad, Hisham M., (ed.) Applied computing 2006: the 21st Annual ACM Symposium on Applied Computing ; proceedings of the 2006 ACM Symposium on Applied Computing, Dijon, France, April 23 - 27, 2006. Association for Computing Machinery, New York, NY, pp. 1546-1553. ISBN 1-595-93108-2. Fulltext not available.

Leist, Susanne, Seidl, Franz and Zellner, Gregor (2006) Evaluation von Modellierungswerkzeugen. BIT - Banking and Information Technology 7 (3), pp. 19-28. Fulltext not available.

Helfert, Markus, Zellner, Gregor, Leist, Susanne and Henry, P. (2005) Healthcare performance indicators - Preview of frameworks and an approach for healthcare process-development. In: IBIMA 2005 International Conference on Information Management in Modern Enterprise, 05. bis 07.07.2005, Lissabon. Fulltext not available.

Helfert, Markus, Leist, Susanne and Zellner, Gregor (2005) Process improvement in healthcare based on critical performance indicators. In: Workshop "Potenziale des Informations- und Wissensmanagements", 24. Juni 2005, Zürich. Fulltext not available.

Heinrich, Bernd and Leist, Susanne (2003) Nutzung und Entwicklung von Geschäftsmodellen - Ergebnisse des Kompetenzzentrums Bankenarchitekturen im Informationszeitalter. In: Österle, Hubert and Winter, Robert, (eds.) Business-Engineering: auf dem Weg zum Unternehmen des Informationszeitalters. 2. Auflage. Business-Engineering. Springer, Berlin, pp. 329-352. ISBN 3-540-00049-6.

Zellner, Gregor and Leist, Susanne (2003) 16. santesuisse (Carpathia Consulting GmbH) - Gesundheitswesen. In: Schubert, Petra and Wölfle, Ralf and Dettling, Walter, (eds.) E-Business-Integration: Fallstudien zur Optimierung elektronischer Geschäftsprozesse. Hanser, München, pp. 221-234. ISBN 978-3446224629; 3-446-22462-9. Fulltext not available.

Leist, Susanne (2002) Bankenarchitektur des Informationszeitalters - Zielsetzung und Gestaltungsebenen. In: Leist, Susanne and Winter, Robert, (eds.) Retail-Banking im Informationszeitalter: integrierte Gestaltung der Geschäfts-, Prozess- und Applikationsebene. Business engineering. Springer, Berlin, pp. 3-28. ISBN 3-540-42776-7. Fulltext not available.

Hugentobler, Christoph, Lehmann, Nikolaus and Leist, Susanne (2002) Der Business Bus als Enabler neuer Geschäftsmodelle. In: Leist, Susanne and Winter, Robert, (eds.) Retail-Banking im Informationszeitalter: integrierte Gestaltung der Geschäfts-, Prozess- und Applikationsebene. Business engineering. Springer, Berlin, pp. 363-386. ISBN 3-540-42776-7. Fulltext not available.

Leist, Susanne and Winter, Robert, eds. (2002) Retail Banking im Informationszeitalter: integrierte Gestaltung der Geschäfts-, Prozess- und Applikationsebene. Business engineering. Springer, Berlin. ISBN 3-540-42776-7. Fulltext not available.

Heinrich, Bernd (2002) Das Geschäftsmodell als Instrument zur Positionierung des Unternehmens. In: Leist, Susanne and Winter, R., (eds.) Retail Banking im Informationszeitalter: integrierte Gestaltung der Geschäfts-, Prozess- und Applikationsebene. Business engineering. Springer, Berlin, pp. 53-72. ISBN 3-540-42776-7.

Heinrich, Bernd (2002) Die konzeptionelle Gestaltung des Multichannel-Vertriebs anhand von Kundenbedürfnissen. In: Leist, Susanne and Winter, R., (eds.) Retail Banking im Informationszeitalter: integrierte Gestaltung der Geschäfts-, Prozess- und Applikationsebene. Business engineering. Springer, Berlin, pp. 73-92. ISBN 3-540-42776-7.

Schütte, Reinhard and Zellner, Gregor (2002) Qualitätssicherung im CC BAI. In: Leist, Susanne and Winter, Robert, (eds.) Retail Banking im Informationszeitalter - Integrierte Gestaltung der Geschäfts-, Prozess- und Applikationsebene. Business engineering. Springer, Berlin, pp. 239-266. ISBN 3-540-42776-7. Fulltext not available.

Zellner, Gregor (2002) Vorgehensmodell auf Prozessebene. In: Leist, Susanne and Winter, Robert, (eds.) Retail Banking im Informationszeitalter - Integrierte Gestaltung der Geschäfts-, Prozess- und Applikationsebene. Business engineering. Springer, Berlin, pp. 123-147. ISBN 3-540-42776-7. Fulltext not available.

Leist, Susanne and Winter, Robert (2000) Optimal Use of Standardized Application Software Packages in Distributed Systems - A Simulation Study Based on Communication and Automation Costs. In: Segev, Arie and Vaishnavi, Vilay K., (eds.) Proceedings of the Seventh Annual Workshop on Information Technologies & Systems (WITS). North-Holland, Amsterdam, pp. 252-256. Fulltext not available.

Heinrich, Bernd and Leist, Susanne (2000) Bankenarchitekturen im Informationszeitalter - Zur Rolle des Geschäftsmodells. In: Österle, Hubert and Winter, Robert, (eds.) Business Engineering: auf dem Weg zum Unternehmen des Informationszeitalters. Business-Engineering. Springer, Berlin, pp. 141-165. ISBN 3-540-67258-3.

Leist, Susanne and Winter, Robert (2000) Finanzdienstleistungen im Informationszeitalter - Vision, Referenzmodell und Transformation. In: Belz, Christian and Bieger, Thomas, (eds.) Kompetenzen im Dienstleistungsmanagement. Thexis, St. Gallen, pp. 150-166. Fulltext not available.

Leist, Susanne (1999) Bankenarchitekturen im Informationszeitalter - Vision und Referenzmodell. In: Knowtech-Forum '99, 16. –18. September 1999, Potsdam, Tagungsdokumentation. Fulltext not available.

Leist, Susanne and Winter, Robert (1999) Component-Based Banking - Modularization of Information Processing in Banks as a Foundation for Virtual Business. In: 3rd International Conference on Business Information Systems (BIS99), 14-16 April 1999, Poznan. Fulltext not available.

Leist, Susanne (1999) Outsourcing der Informatik - Relevante Fragestellungen aus Sicht der Forschung. In: Outsourcing-Erfahrungen : zwei Jahre danach; Tagungsdokumentation, Zürich, 22. April 1999. Schweizerische Vereinigung für Datenverarbeitung: SVD, Zürich. Fulltext not available.

Fugmann, Thomas, Heinrich, Bernd, Leist, Susanne and Winter, Robert (1999) Banking im Informationszeitalter - Formen und Gestaltungsfragen von Wertschöpfungsnetzwerken im Bankbereich. In: Elektronische Dienstleistungswirtschaft und Financial Engineering, 1999, Münster.

Leist, Susanne and Winter, Robert (1998) Component-Based Banking - Modularisierung der Informationsverarbeitung in Banken als Grundlage virtueller Geschäftskonzepte. In: Weinhardt, Christoph and Meyer zu Selhausen, Hermann and Morlock, Martin, (eds.) Informationssysteme in der Finanzwirtschaft. Springer, Berlin, pp. 121-138. ISBN 3-540-65021-0. Fulltext not available.

Leist, Susanne and Winter, Robert (1998) Integration von Data Warehousing und Produktmodellen in Versicherungen - Ansatzpunkte für Produktentwicklung und Vertragsmanagement. In: Weinhardt, Christoph and Meyer zu Selhausen, Hermann and Morlock, Martin, (eds.) Informationssysteme in der Finanzwirtschaft (IF '98). Springer, Berlin, pp. 403-418. ISBN 3-540-65021-0. Fulltext not available.

Leist, Susanne and Winter, Robert (1998) Nutzung generischer Produktmodelle im Finanzdienstleistungsbereich am Beispiel des Ergebniscontrolling. Wirtschaftsinformatik 40 (4), pp. 281-289. Fulltext not available.

Leist, Susanne and Winter, Robert (1998) Optimal Allocation of Standardized Application Software Packages to Business Process Steps - A Simulation Study Based on Communication and Automation Costs. In: Larsen, Tor J. and Levine, Linda and DeGross, Janice I., (eds.) Information Systems - Current Issues and Future Changes, IFIP. Laxenburg, pp. 439-454. ISBN 0-7923-8396-6. Fulltext not available.

Buxmann, Peter and Leist, Susanne (1995) Ein Entscheidungsmodell zur Automatisierung und Standardisierung in betrieblichen Informationssystemen. In: König, Wolfgang, (ed.) Wirtschaftsinformatik '95: Wettbewerbsfähigkeit, Innovation, Wirtschaftlichkeit. Physica, Heidelberg, pp. 271-288. ISBN 3-7908-0839-3. Fulltext not available.

Leist, Susanne and Winter, Robert (1995) Zentrales Controlling und Bereichs-Controlling in Versicherungen auf der Grundlage eines generischen Produktkonzepts. In: Buhl, Hans Ulrich and Meyer zu Selhausen, Hermann, (eds.) IF '95 Wettbewerbsfähigkeit, Organisation, Innovation: Informationssysteme in der Finanzwirtschaft; Tagung vom 10. - 11. Oktober 1995 in München; Tagungsband. Ges. für Informatik, München, pp. 219-230. Fulltext not available.

Leist, Susanne and Winter, Robert (1994) Konfiguration von Versicherungsleistungen. Wirtschaftsinformatik 36 (1), pp. 45-56.